Cruz Mobile Apps Solutions
📞 Direct Contact Channels
Have a question or found a problem? Contact our support team directly.
Email Support
info@curzmobileappssolustions.com
Phone
+91 97011 79882
WhatsApp Chat
+91 97011 79882
Response Time
Within 24 Hours
📚 What's in All in One Kids & Family
We can help with every part of the App:
🌐 Multilingual Alphabets
Letters and words with voice pronunciation in several regional and global languages.
🃏 Flashcards
20+ categories: animals, birds, fruits, vegetables, vehicles, shapes, and more.
🦁 Animal Sounds
Real animal sounds paired with picture cards to build listening and vocabulary skills.
✏️ Tracing & Spelling Quizzes
Letter tracing and touch-based word quizzes that grow with your child.
👨👩👧 Family Bonding Games
Offline games designed for parents and children to play together.
💡 Frequently Asked Questions
Quick answers to common questions from parents and teachers.
Is All in One Kids & Family safe for young children?
Yes. The App follows COPPA, GDPR-K, and the Google Play Families Policy. It has no accounts, chat, or social features, and it does not collect personal information from children. Any ads in the free version are non-personalized and family-safe. See our Privacy Policy for details.
How do I change the learning language?
Open the Parent Settings (gear icon), pass the parental gate, and choose Language. Flashcard words and voice pronunciations switch to the selected language right away.
Does the App work offline?
Yes. Flashcards, animal sounds, tracing, spelling quizzes, and family games all work without internet once installed. If your language uses an optional download pack, connect once to download it, and it will work offline after that.
Voice pronunciations or animal sounds are not playing. What should I do?
Try these steps:
- Make sure the device is not on Silent / Mute (check the side switch on iPhone and iPad).
- Turn up the media volume with the volume buttons or in device settings.
- Check that sound is turned on in the App's Parent Settings.
- If Bluetooth headphones or a speaker are connected, disconnect them or check their volume.
- Close the App completely and open it again.
How does the Parental Gate work?
Before opening settings, external links, or any purchase screen, the App asks an adult-level question (for example, a multiplication problem). This keeps young children from leaving the App or making purchases by accident.
How do I restore a purchase on a new device?
Sign in with the same Google Play account or Apple ID used for the purchase, open the App, go to Parent Settings → Restore Purchases, and pass the parental gate. Your purchase will be restored at no extra charge.
How do I reset my child's progress?
Progress is stored only on your device. Use Parent Settings → Reset Progress if available, or clear the App's data in your device settings (Android: Settings → Apps → All in One Kids & Family → Storage → Clear data). Uninstalling the App also removes all progress.
Can I suggest a new language, category, or game?
Yes, please do! Use the form below or message us on WhatsApp. Many of our new categories and languages come from parent suggestions.
📝 Submit a Support Request
Fill in the form and your email app will open with the details filled in, ready to send to our team.